Smart dining with self-service tech | Chetan Patil | Food Frontiers

In this insightful episode of the Food Frontiers Podcast, hosted by India Business & Trade, we speak with Mr. Chetan Patil, Co-Founder and CTO of Go Self Serve, a company transforming the quick service restaurant (QSR) industry through AI-driven self-service kiosk solutions.

Mr. Patil takes us through Go Self Serve’s journey, starting with the mission to enhance customer experiences in restaurants and other sectors, and shares how the company pioneered affordable hardware-software bundled kiosks for small businesses.

The discussion delves into the major challenges faced by Indian businesses in adopting self-service technology, including high costs and limited expertise, and how Go Self Serve’s unique subscription model overcomes these barriers. Mr. Patil also discusses the growing trend of self-service kiosks driven by labour shortages and customer demand for human-less interaction.